Return Policy

A proof of the final product will be sent for approval before production is begun on all customized products.  Please check this proof carefully for spelling, format and design approval.  Once approved by customer, the design is considered final and nonrefundable.

Due to personal configuration, inscription, or design on these products, the third-party seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.

If the product is damaged in shipping or defective in some way, please notify the third-party seller within 14 days of receipt.

If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party seller, a refund or exchange will be accepted.  

All product packaging (such as boxes) must be returned with the item.